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Terms & Conditions, Privacy & Refund Policies

Terms and Conditions

Introduction

Welcome to BigGigReady! We offer a comprehensive course designed for aspiring musicians, featuring video lectures, downloadable content such as sheet music and play-along music files, homework assignments, and an optional VIP upgrade for access to weekly private live chats.

​By accessing and using BigGigReady, you agree to be bound by these terms and conditions (the "Terms"). Please read them carefully. If you do not agree with the Terms, you must not use our services.

User Account, Password, and Security

To access BigGigReady's course materials, you must create an account providing accurate and complete information. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

License to Use

Upon your acceptance of these Terms and payment of all applicable fees, BigGigReady grants you a non-exclusive, non-transferable, revocable license to access and use our courses and materials for your personal, non-commercial use. You agree not to copy, modify, distribute, sell, or lease any part of our services or included software.

Intellectual Property Rights

All content provided on BigGigReady, including text, graphics, logos, images, and software, is the property of BigGigReady or its content suppliers and protected by international copyright laws. All rights not expressly granted are reserved by BigGigReady.

User Conduct

You agree not to use BigGigReady's services for any unlawful purpose or in any way that interrupts, damages, or impairs the service. Prohibited activities include harassing or causing distress to other users, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our services.

Payment

Fees for our services are stated on the BigGigReady website and must be paid in advance. All fees are non-refundable, except as expressly provided in these Terms.

Disclaimers of Warranty and Limitations of Liability

BigGigReady provides its services "as is" without any warranty of any kind, either express or implied. We do not guarantee that the services will meet your requirements or be available on an uninterrupted, secure, or error-free basis.

​BigGigReady will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the services.

Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the services will cease immediately.

Modifications to Terms

BigGigReady reserves the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms.

Governing Law

These Terms will be governed by and construed in accordance with the laws of the jurisdiction in which BigGigReady operates, without regard to its conflict of law provisions.

Dispute Resolution

Any disputes arising out of or in connection with these Terms will be resolved through final and binding arbitration under the rules of arbitration of the jurisdiction in which BigGigReady operates (Georgia, USA).

Miscellaneous

These Terms constitute the entire agreement between you and BigGigReady regarding our services and supersede and replace any prior agreements we might have between us regarding the services.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at 404-500-6431, or via email at support@knightymestudios.com.

Privacy Policy

Knightyme Studios, Inc. is committed to protecting the privacy of our users ("user", "you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites www.knightymestudios.com and/or www.getbiggigs.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you choose to participate in various activities related to the Site, such as online chat and message boards.
  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
  • Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.
  • Social Network Data: User information from social networking sites, such as Facebook, Google, Instagram, etc., including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account or login to our Site using social networks.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Create and manage your account.
  • Process transactions and send you related information, including confirmations and invoices.
  • Send you promotional materials.
  • Respond to customer service requests.
  • Compile anonymous statistical data and analysis for use internally or with third parties.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Tracking Technologies

Cookies and Web Beacons: We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience.

Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at 404-500-6431, or via email at support@knightymestudios.com.

Refund Policy

At Knightyme Studios, Inc., we aim to provide high-quality digital products and services. Due to the digital nature of our products and the instant access provided, we generally do not offer refunds. However, we understand that there may be exceptional circumstances.

Refund Requests

If you are not satisfied with your purchase, we invite you to contact us within 14 days of your purchase to assess your eligibility for a refund. Refund eligibility for digital products and services will be considered under the following circumstances:

  • Non-delivery of the product or service: Due to some mailing issues, you do not receive a delivery email from us.
  • Access issues: If you have trouble downloading or accessing the product(s).
  • Major defects: The product has significant defects that prevent it from functioning as described.

All refund requests must be made in writing and include a detailed explanation of the issue encountered. Please provide screenshots or detailed descriptions of the issue to expedite the process.

Approval of Refunds

All refund requests must be made in writing and include a detailed explanation of the issue encountered. Please provide screenshots or detailed descriptions of the issue to expedite the process.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at 404-500-6431, or via email at support@knightymestudios.com.